TURBOWEBSHOP
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Terms & Conditions

Attention: please respect our procedures beneath, if not we cannot treat the returned turbo
  • It is necessary to add a copy of the delivery note or of the invoice together with this filled in document of return.
  • The turbo has to be packed cautiously and in a proper way. The box must be strong enough, so that all damage during transport can be avoided.
  • Mention clearly on the box or the transportation label that this delivery is about a demand for returning a new turbo.
  • The turbo must be completely new, and may not show any signs of being mounted or used. Turbo’s Hoet keeps all rights reserved to charge costs in case of any deviation.
  • Important: the package stays under the responsibility of the sender until the item has been signed off upon receipt.

Charges

  • The return of a turbo will only be accepted 100% when the turbo comes back without any deviation, in the original box and with mounting kit (when was included) within the first year. We will charge 15% administration and handling cost on the total invoice amount.
  • If the turbo has been bought over more than 1 year, then the return will not be accepted.
  • Especially ordered turbos which are not stock articles at our warehouse won’t be taken back.

Warranty Demand

  • Contact first our BackOffice to discuss your warranty demand (maybe we can solve together the problem from a distance) and to receive our "Document of Return"
  • It is necessary to add a copy of the delivery note or of the invoice together with this filled in document of return.
  • the turbo has to be packed cautiously and in a proper way. The box must be strong enough, so that all damage during transport can be avoided.
  • Mention clearly on the box or the transportation label that this delivery is about a warranty demand.
  • Only after analyzing this turbo we can send you a replacement if we find no external problem which causes the failure of the turbo.
  • Important: the package stays under the responsibility of the sender until the item has been signed off upon receipt.

Online the widest selection of turbochargers

Ordering a turbocharger online is quick and easy at Turbo's Hoet. Our huge turbo stock and extensive service offer you the assurance that you are ordering the right turbo and that the turbo will function many thousands of kilometers without failure. With the Turbo's Hoet range you offer your customers the best service for a competitive price.

24 months warranty

With the optimal combination of the best quality and the right technical support, Turbo's Hoet ensures a trouble-free turbo. At Turbo's Hoet you get a 2 year warranty on a delivered turbo.

No Quible Guarantee

In the unlikely event that something goes wrong after registration and assembly of the turbo, you will receive a replacement turbo from us. Please feel free to contact us for the extended warranty conditions.

Optimal assembly

We will contact you by phone within 30 minutes after you register a purchased turbo. In addition, you will receive the correct mounting instructions by email. In this way, optimal mounting is guaranteed.